The Kitchen Guarantee
Try it on a week of dinners. For 45 days.
If the Fine Dice doesn't earn its place on your counter, email us within 45 days of delivery for a full refund. Used is fine, and you keep it: there's nothing to send back.
The terms, in plain English
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Used is fine
Use it as much as you like while you decide. The guarantee still covers it.
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45 days from delivery
Email us within 45 days of the day your order was delivered.
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Nothing to send back
You keep it. No return label, no trip to the post office.
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Refund within 3 business days
Once we approve your claim, we refund you within 3 business days.
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Lost or porch-stolen parcels
Tell us and we'll send a new one.
How to make a claim
We reply
We confirm your refund, and you keep the Fine Dice.
We reply within 12 hours
You get your refund
Once your claim is approved, the refund is on its way within 3 business days.
The fine print
These are the same words as our refund policy.